Changing or recovering your password.
To change or recover your password for your Mo Clothing account:
• Changing your password:
o Navigate to the “Change password” section on the website to modify your
password.
• Recovering your password:
o Select “Forgot your password?” during login.
o Provide your email address for password reset instructions via email.
Remember: Your password should be a minimum of 8 characters long and include uppercase letters, lowercase letters, and numbers.
Changing your personal information
To change your personal information on Mo Clothing:
• Access your Profile.
• Edit your personal details, including email address and saved payment information as needed.
Adjusting your preferences
In the Settings section of your Mo Clothing account, you can adjust your preferences by:
• Newsletter Settings: Select sections or collections of interest to receive weekly updates on new collections, promotions, and news.
• Set your privacy preferences accordingly.
FREQUENTLY ASKED QUESTIONS
If you haven’t received the password reset email:
1. Verify that the email address provided is accurate.
2. Check your spam folder for the email.
3. If you still haven’t received it, please reach out to us for further assistance. We are here to help you.
How can I add a bank card?
After making a purchase at Mo Clothing, you can save the card used for the transaction. Keep in mind:
• Only account holders can modify their saved payment and shipping details.
• If you don’t have an account, you’ll have the option to create one during the checkout process.
How can I delete my Mo clothing account?
To cancel your account and delete your personal data at Mo Clothing:
• Log in to your Account on the app or website to initiate the cancellation process.
• Alternatively, if you prefer assistance, you can contact us, and we will handle the account
cancellation and data deletion for you.
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